Hi77 ltd Terms & Conditions — Complete User Guide

1. Introduction

These Terms & Conditions constitute a legal agreement between hi77 ltd ("we", "the Platform") and our users ("you"). By accessing or using the hi77 ltd website, mobile app, or any of our services, you are deemed to have accepted these Terms & Conditions.

Hi77 ltd is an online betting and entertainment platform serving users in Bangladesh. Our platform offers cricket, football, Lottery, and a range of other gaming services. You should not create an account or place any bets without reading these Terms & Conditions in full.

2. Eligibility & Registration Requirements

The following conditions must be met to create an account and enjoy betting or gaming services on hi77 ltd:

• You must be at least 18 years old. Minors are not permitted to create or use an account.
• Accurate and truthful information must be provided at the time of registration.
• Each individual may register one account only.
• Online betting must be legal under the laws of your country.
• Anyone who has been banned by hi77 ltd is not permitted to create a new account.

3. Account Rules & Regulations

Keeping your account secure on the hi77 ltd platform is your own responsibility. The following account rules are mandatory:

3.1 Account Security

• Never share your login credentials (username and password) with anyone.
• Use a strong password and update it regularly.
• Enabling two-factor authentication (2FA) is strongly recommended.
• If you notice any suspicious activity on your account, contact Support immediately.

3.2 Multiple Accounts Prohibited

Creating multiple accounts is strictly prohibited. If hi77 ltd determines that a user is operating more than one account, all associated accounts will be closed and any accumulated balance may be forfeited.

3.3 Update Your Information

If any registration details change (mobile number, email, etc.), you must notify hi77 ltd Support promptly. hi77 ltd is not liable for any payment or security issues arising from outdated information.

4. Payments, Deposits & Withdrawals

Payments on hi77 ltd are fully secure and fast. All major mobile banking methods in Bangladesh are supported.

4.1 Deposit

• Minimum Deposit: ৳300
• Supported methods: bKash, Nagad, Rocket
• Deposits are typically credited to your account within 3–5 minutes.
• Providing the correct reference number at the time of deposit is mandatory.
• Hi77 ltd is not responsible for deposit delays caused by incorrect information.

4.2 Withdrawals

• Minimum withdrawal: ৳500
• Withdrawals are typically processed within 30 minutes to 24 hours.
• Withdrawals can only be made to the registered mobile number on your account.
• Large withdrawals may be held pending completion of verification.
• Wagering requirements must be met before withdrawing bonus funds.

5. Bonus & Rewards Terms

Hi77 ltd offers a variety of bonuses and rewards, each with its own terms and conditions that must be followed.

5.1 Welcome Bonus

New users receive a welcome bonus on their first deposit. Specific wagering requirements must be met to use this bonus. If the requirements are not fulfilled within 30 days of receiving the welcome bonus, the bonus will be forfeited.

5.2 Loyalty Points

Hi77 ltd loyalty points are earned on every valid bet. Accumulated points can be converted into cash bonuses. Points are valid for 90 days and will expire if unused after that period.

5.3 Referral Bonus

Refer a friend and earn a referral bonus. Once your referred friend creates an account and makes their first deposit, you will receive your bonus. Wagering requirements also apply to referral bonuses.

6. Betting Rules & Conditions

The following rules are mandatory when placing bets on hi77 ltd. These Terms & Conditions apply to cricket, football, lottery, and all other betting categories on the platform.

6.1 Bet Acceptance

• A bet is considered valid only once a bet confirmation has been received.
• Bets may be automatically cancelled if your internet connection is lost.
• Hi77 ltd reserves the right to cancel any bet placed before a match begins.
• If incorrect odds are displayed due to a technical error, hi77 ltd reserves the right to cancel the affected bet.

6.2 Live Betting

Odds in live betting change in real time. The odds in effect at the moment your bet is confirmed are final. A stable internet connection plays an important role in live betting.

6.3 Bet Cancellation & Refunds

If a match is cancelled or suspended, hi77 ltd will void the relevant bets and refund the stake. However, if the match has passed a specified number of overs or a set time threshold, the result may be deemed valid.

7. Responsible Gaming Policy

Hi77 ltd believes betting is a form of entertainment — not a source of income. We take responsible gaming seriously and are committed to helping users build healthy betting habits.

• Daily Limit: Set your own daily betting limit.
• Cooling-Off: Take a temporary break from your account.
• Self-Exclusion: Permanently deactivate your account.
• Support: If you run into any issues, our support team is here to help.

If you are struggling with problem gambling, please seek professional help. hi77 ltd is committed to the well-being of all its users.

8. Prohibited Activities

The following activities are strictly prohibited on the hi77 ltd platform and will result in permanent account closure:

• Involvement in match-fixing or any form of fraud.
• Using multiple accounts to circumvent bonus terms and conditions.
• Using automated software or bots to place bets.
• Money laundering or any form of illegal financial transactions.
• Deliberately exploiting platform technical errors or glitches for personal gain.
• Threatening or harassing other users.

9. Data Protection & Privacy

Hi77 ltd collects, stores, and uses your personal information solely to improve our services and meet legal obligations. To read our full privacy policy Privacy Policy View the page.

• Personal data is never sold to third parties.
• All transactions are protected with SSL encryption.
• Your information is used solely for payment processing and identity verification.

10. Account Closure & Suspension

Hi77 ltd may suspend or close an account without prior notice in the following circumstances:

• If these Terms & Conditions are violated.
• If evidence of fraud or deception is found.
• If verification information is found to be false.
• If you are found to be involved in any prohibited activity.

You may also request account closure at any time. Any valid balance can be withdrawn before the account is closed.

11. Changes to Terms

Hi77 ltd reserves the right to modify these Terms & Conditions at any time. Users will be notified of significant changes via email or an on-platform notice. Continued use of the platform after any changes constitutes acceptance of the updated Terms. We recommend checking this page regularly.

12. Contact & Support

If you have any questions about these Terms & Conditions, please contact us:

• Email: support@hi77ltd.com
• Live Chat: Click the chat icon in the bottom-right corner of the platform.
• Help Center: Help Center A detailed guide is available on the page.